01 / PERFORMANCE
Revenue & pricing strategy
Evaluate pricing, rental patterns, and utilization to identify opportunities for a healthier locker business.
Locker expertise. Venue perspective.
Better locker operations.
Better guest experiences.
Practical consulting for parks, resorts, and attractions that want more from their locker program: stronger revenue, smoother operations, and guests who feel taken care of.
Little Locker Consulting LLC
15+ years in the locker industry.
Hands-on experience with electronic lockers and the attractions they serve.
Where we can help
A stronger locker program,
from strategy to daily operations.
Whether you’re evaluating a new installation or improving an existing program, the details should work for your venue and your guests.
02 / EXPERIENCE
The guest journey
Find friction in renting, paying, accessing, and getting help. Make secure storage a useful part of the visit.
03 / OPERATIONS
Service & reliability
Review support procedures, maintenance, and operational responsibilities to help teams resolve issues consistently.
04 / PARTNERSHIPS
Provider & proposal review
Compare locker options and revenue-share proposals with a practical understanding of the operating model behind them.
05 / PLANNING
Program design
Think through locker placement, size mix, capacity, and rental flow before committing to an installation.
06 / GROWTH
Ongoing advisory
Bring experienced locker industry perspective to operational decisions, program improvements, and expansion planning.
The approach
A locker is a guest amenity.
Its business model should work for everyone involved.
Revenue matters. So do access, convenience, and the experience guests take home. A strong program considers them together.
Start with your venue.
Your attendance, guest needs, seasonality, and operating realities should shape the recommendation.
Look beyond the rental price.
Utilization, service quality, and ease of use all influence how a locker program performs.
Build for the long term.
Clear responsibilities and dependable support help protect guest confidence and lasting partnerships.
How we work
Choose the support
your venue needs.
From a focused evaluation to ongoing advice, we agree on the scope and deliverables with you before work begins.
Locker program evaluation
Review performance, pricing, equipment mix, guest experience, and service to identify opportunities and prioritize improvements.
Proposal & renewal review
Assess financial terms, equipment investment, and provider responsibilities so you can make an informed decision before committing.
Ongoing advisory
Support your leadership team as you implement improvements, evaluate opportunities, and make decisions as the program evolves.
What you receive
Depending on the agreed scope, an engagement can include:
- A written assessment of your locker program or proposal
- Financial analysis to support your decisions
- Prioritized, practical recommendations
- A review meeting with your leadership team
Meet your consultants
Operational experience.
Financial perspective.
Tom Little and Andrew Martin bring complementary experience to the decisions behind a successful locker program.
Principal & Consultant
Tom Little
Tom brings more than 20 years of management experience, including over 14 years at Tiburon Lockers as Operations Manager and Vice President. He helped scale the business from a startup into a multimillion-dollar operation, with electronic locker installations growing from 32 to more than 450.
His work spanned operations across the U.S. and Canada, major account relationships, contract negotiations, budgeting, product development, and collaboration with software teams. He also launched a national technician program to expand service coverage and reduce operating costs.
At Little Locker Consulting, Tom helps venues improve profitability, strengthen provider relationships, and deliver a better guest experience—drawing on direct experience building and running a locker business.
Connect with Tom on LinkedInChief Financial Officer & Consultant
Andrew Martin, MBA
Andrew brings a background in banking, commercial lending, credit analysis, loan operations, and investment services. His experience includes leadership roles at Fifth Third Securities, Citizens National Bank of Cheboygan, and Isabella Bank.
His work has included leading credit analysts, managing commercial lending portfolios, overseeing loan operations, and evaluating client financial needs. He holds an MBA from Northwood University and a BBA from Western Michigan University, and attended the Graduate School of Banking at the University of Wisconsin–Madison.
As CFO and consultant at Little Locker Consulting, Andrew brings financial discipline to locker program planning, revenue analysis, and business decisions, complementing Tom’s operational and industry experience.
Connect with Andrew on LinkedInTheme & water parksResortsFamily entertainment centersVisitor attractions
Let’s talk
What could your locker program do better?
Evaluating your current locker program, planning a new installation, or approaching a contract renewal? Tell us about your venue and the decisions ahead.